Standard Australian (Domestic): $10

Express Australian (Domestic): $15

DHL INTERNATIONAL EXPRESS: $50 AUD 

Please note for international orders we unfortunately do not cover international taxes and duties.

If payment of customs charges is left unpaid, the parcel will be returned to us and the return shipping cost and original shipping cost will be deducted from your refund amount. 

Please consider this prior to your order, We appreciate your understanding in advance.

 7th & York’s made-to-order items are cut, sewn and dispatched with a view to delivering items in a timely fashion. Our average time to dispatch is less than 14 days.

We will notify you of the tracking number once your order has been dispatched. 

If you require an order before a specific date, please don't hesitate to email us at info@7thandyork.com and we will endeavour to meet your deadline.

All shipping estimates are from the day of dispatch after your order has been received.

Please note for international orders we are unable to cover international taxes and duties.

Where payment of customs charges are left unpaid, parcels will be returned to 7th & York.  Return and original shipping cost will be deducted from your refund amount. 

We appreciate your understanding. Please consider these factors when making your order.

If you aren't happy with your purchase and would like a refund or exchange, we understand.

We are here to assist you so please email info@7thandyork.com within 7 days of receiving your order to receive a Return Request Number (RR#). 

Once you have received your RR#, please post your items within 5 days and email us the tracking number so we know it’s on its way. Standard Australian post can take up to 5-10 business days, so if you need your refund or exchange in a hurry, we recommend returning it via Express Post. 

Customers are responsible for the shipping cost of any unwanted items. We do not provide prepaid labels, so you will need to organise this with your local postage service. 

We encourage registered or tracked postage services as the safety and return of the parcel remains the responsibility of customers until the items have been received by the 7th & York team.

You can return your pieces for a refund, exchange, or store credit if you fall within the following criteria:

• You email info@7thandyork.com within 7 days of receiving the items
• Your item was not purchased as a “FINAL-SALE" offering or part of an online archive/sample sale
• Your item has arrived with a fault
• Your pieces are in their original condition with all tags attached with no signs of wear, damage or makeup. Your item must be free of bronzer, tan marks, and perfume scent (please take care when trying on your pieces!) 

Please email info@7thandyork.com within 7 days of receiving your items, request a RR# and let us know why you're returning it. We won't hold it against you if you have changed your mind, but we do appreciate and record feedback so that we can do better the next time you shop with us. 

Please package your items neatly, we encourage you to reuse the original packaging and wrapping paper. 

If you can, please send it back in a tracked parcel. 

Unfortunately, we can’t be responsible if a returning item gets lost on the way.

Even better! If you love the style but want a different size, please email info@7thandyork.com and we will assist you with an Exchange Request. We will issue an ER# and we will send out your exchange upon its return to the 7th & York Team. 

While we do accept returns of items that are a part of a general sale, we do not accept any returns of items that are sold on a "FINAL SALE" basis as items offered in a final sale are being discontinued. 

Unfortunately, we can’t offer price guarantees.

Items offered during promotional sales events are only discounted during the sale period.

We allow order cancellations within 24 hours of ordering. 

We understand if you wish to cancel an order, however beyond the 24hour cut off we are only able to offer in-store credit to the amount of the original order.